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Public Cloud Business Process Services Market Technological breakthroughs, Value chain and stakeholder analysis

The global Public Cloud Business Process Services Market has been foretold to register a colossal demand until the end of 2022 on account of the need to enhance agility in business processes. Moreover, the need for cost control measures could add to the demand for public cloud business process services. This could play a critical part in shaping the future of the market alongside cloud business process management (BPM). Both public cloud business process as a service (BPaaS) and cloud BPM have been anticipated to have a bright future across all major verticals while enjoying a lasting growth for years to arrive. One of the crucial factors spurring the growth of the market could be the rising demand for the virtualization and automation of workplaces.

As per the statistics obtained by Transparency Market Research (TMR), the global public cloud business process services market could reach a revenue of US$139.1 bn by the end of 2022 at a 21.7% CAGR between 2017 and 2022. In 2017, the market had scored a revenue of US$52.0 bn.


Global Public Cloud Business Process Services Market: Major Insights

The world public cloud business process services market has been prophesied to receive a strong momentum in growth on the back of certain positive factors. A large count of business organizations have been demanding cost-effective solutions for streamlining their processes to survive neck-and-neck competitions. Moreover, there has been a growing trend of the deployment of cloud computing technology across the world. In addition to that, automated outsourcing and software development have been conducted in full swing. All of these factors have been envisioned to work as growth catalysts for the market.

According to the lead authors of the report, the international public cloud business process services market could be segmented as per process, vertical, and enterprise. While there could be several processes upping the demand for public cloud business process services, human resource management services have been projected to hold on to an outdoing share of 27.1% in 2022. Human resource utilities could be largely adopted for the purpose of focusing on strategic initiatives, increasing operational efficiency, and curbing expenditure.


The international public cloud business process services market could witness the supremacy taken over by Asia Pacific except Japan. This region has been predicted to post a mammoth CAGR of 46.6%. Even in respect of share, the regional market could win the race, putting behind major regions such as North America and Europe. Where Europe could rake in an average share in the market by 2022, North America has been expected to double its share from where it stood at in 2017. The Middle East and Africa (MEA) and Japan, however, could be on the slower side of growth.

Global Public Cloud Business Process Services Market: Vendor Landscape

The introduction of new solutions and products in the worldwide public cloud business process services market could aggravate the level of competition. Companies could take to similar strategies to keep themselves afloat in the market. Oracle Corp., Amazon Web Services, Inc., Salesforce.Com, Inc., SAP SE, and VMware, Inc. have been foreseen to be among the leading players in the market.


In terms of share, Asia Pacific except Japan (APEJ) could secure a greater percentage of absolute growth in the foreseeable future. By the end of the aforementioned forecast period, the regional market for public cloud business process services could boast of a stunning share of US$58.6 bn. By the same year, North America is projected to exhibit a more than double the share achieved in 2017. Next to rank could be Europe with a decent share estimated to be earned in future. Nonetheless, there could be some expectations placed on other geographical markets such as the Middle East and Africa (MEA) and Japan.


Prominent players such as Accenture PLC, Cognizant Technology Solutions Corporation, Microsoft Corp., IBM Corporation, and Fujitsu Limited could make their presence known in the worldwide public cloud business process services market.

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